iClicker Cloud Frequently Asked Questions (FAQ)

No. You as the instructor can decide for each of your iClicker courses whether or not you want to have your students participate using their mobile devices, or whether you want them only to use the traditional iClicker remote - you can also allow both devices, letting your students decide which device they’d prefer to use. 

The iClicker Cloud desktop software is the hub for running synchronous, in-class Polling, Quizzing, and Attendance activities. The desktop software allows you to see your attendees, manage polls and quizzes, view class results, and grade your questions during class. Instructors must download the software in order to manage these activities.

The iClicker Cloud instructor website is the hub for Assignments (which can be used in asynchronous classes) and tasks commonly completed outside of class, such as roster management, grading past activities, or sending scores to Canvas. You can view and manage student performance and Attendance data or update your course settings through the instructor website.

Yes. In order for participation and scores to be associated with the correct student, users who participate with a physical remote will need to register their remote ID under their iClicker Student account. Students will first need to create an iClicker Student account using their @ucsd.edu email address, on student.iclicker.com or via the iClicker Student mobile app. Then, once logged in to their iClicker accounts on either the iClicker Student app or online at student.iclicker.com, they will navigate to the menu button then press “Profile”. Under Profile they will see an option to “add remote IDs”. They can either see IDs that they have already registered, add new remote IDs, or remove IDs they are no longer using.

More detailed instructions can be found here.

The iClicker Base Station is only for receiving physical iClicker remote responses. If some or all of your students are participating using a physical iClicker remote, then you will need to use a base station during every session you host. If your students are only using the iClicker mobile app to participate, than the base station is not needed. 

An iClicker instructor kit includes a base station, an instructor remote (blue) and a student remote (white). A base station is used to receive responses from your students who use a physical iClicker remote. The blue instructor remote is not required to be used during a session, but can be used as a remote to control the iClicker software and advance your presentation slides - it also has a laser pointer included. The student remote is only used for testing purposes if you want to do a test iClicker session on your own, and see how students would participate, for example. 

Changing the base station frequency is important to do if some or all of your students are using a physical remote to participate. Rooms that already have a base station in them will usually have a recommended frequency listed on the base station itself. If you supply your own base station, then choosing a unique frequency will ensure that students in other nearby rooms don’t accidentally connect to your iClicker session. 

To change the base station frequency you’ll need to do so from within your iClicker Cloud course settings.

• Open iClicker Cloud on your computer.
• Click on the three dot menu button next to the course you want to change, then click “Settings…” (note, changing the base station frequency is done on a course level, so if you have another course in a different room, you can use a different frequency).
• Nnavigate to the “Devices” tab, then scroll to the bottom of the page and you’ll see the base station frequency selection tool.
• Change the frequency to something other than “AA”, or change it to the recommended frequency listed on the base station in your room, then click “Save”.
• Just be sure to remember what frequency you set so that you can tell your students to join that frequency when the time comes.