Why haven't I received my activation email?

If you are prompted to activate your account using a link sent to your email, but you cannot find that link, there can be several reasons why:

• There was a typo or error in the email address when you registered on online.ucsd.edu.
• For some reason, you might not have successfully registered an account on online.ucsd.edu.
• The automated activation email message was caught by your spam filter.
• Your email provider might have blocked the automated email message.

Here's what you can do:

• Check your spam or junk mail folder for an email from servicedesk@ucsd.edu.
• Add servicedesk@ucsd.edu to your email contacts or approved senders list.
• Try registering again with the same email address. If the account already exists, you'll see an error indicating that there is a duplicate email address.
• From the UC San Diego Online sign in page, click Forgot password?. The password reset message will activate your account.