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How do I change or reset my password?

 

You can change or reset your password in your Account Settings. Select the dropdown arrow next to your username in the upper right corner of any page and select Account.

Click Reset Your Password.

An email will be sent to your registered email address with a link to follow to reset your password.

Passwords must meet all of the following criteria:

  1. 8 to 11 characters (longer is better)
  2. Contain at least three of the following categories:
    • Lowercase letters
    • Uppercase letters
    • Numbers
    • Punctuation
  3. Not be a dictionary word or proper name
  4. Not contain : (colon) or  ' (apostrophe) or a space character
  5. Not contain any part of your real name or account name

Additionally, when registering for a new account, passwords cannot contain $ ' ! : " or SPACE.

If you cannot sign in to your account, click Forgot Password? on the sign in page, and a password reset link will be sent to your registered email address.