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Email and Phone Support

EdTech Support provides technical support for instructors and main campus instructional staff. Expert on-demand support is available Monday–Friday 8:00am–4:30pm via phone, email, and Zoom. Typical email and voicemail response time is 2 business days, though it may be longer during the first and last two weeks of each quarter.

Are you interested in scheduling an in-person or virtual appointment with one of our edtech specialists? You can do so via our convenient virtual appointment booking service. Please allow at least 24 hours advance notice to arrange an in-person appointment

We look forward to assisting you!

Contact Us

If you are an instructor or TA experiencing a technical issue, please call our faculty helpline at (858) 822-3315 or email

Main Campus students in need of assistance should needing assistance should contact the Service Desk at or 858-246-4357.

Rady graduate students in need of assistance (and using Rady's instance of Canvas) should contact the Rady help desk for assistance at

Students and instructors from the School of Medicine can get support through