Kaltura Troubleshooting

Having a problem or encountering some confusion with Kaltura in Canvas or MediaSpace? We might have a troubleshooting guide already written for you to consult.

• "Access Denied" Error Message
• Kaltura Capture Videos Have Audio and Video out of Sync
• Published Media Not Visible in Media Gallery / Channel
• Kaltura Capture Not Uploading
• Video is Still Processing After a Long Time
• Zoom Cloud Videos Not Showing up In "My Media"